by Lisa Harris | Jun 30, 2026 | Insights, Systems & Automation
I use both ChatGPT and Claude. Not really as a versus thing. I do not trust one answer just because it sounds good. Sometimes I put the same issue into both and compare where they agree, where they split, and where one catches something the other missed. That is...
by Lisa Harris | Jun 4, 2026 | Insights, Systems & Automation
If you’re getting last month’s financials in the middle of this month — or later — every decision in between is based on incomplete data. Your financials become historical records instead of management tools, and by the time you see a problem, it’s...
by Lisa Harris | May 12, 2026 | Insights, Systems & Automation
I walk into businesses every month and find the same thing: a critical spreadsheet — payroll tracking, loan amortization, job costing, inventory — that only one person knows how to use. If that person is out sick, on vacation, or quits, the business grinds to a halt....
by Lisa Harris | Mar 27, 2026 | Insights, Systems & Automation
When the same problem keeps showing up — missed deadlines, duplicated data entry, things falling through the cracks — the instinct is to blame the people. But nine times out of ten, there was never a real process to follow in the first place. The team isn’t...